Today’s CIOs are tasked with efficiently operating the technology infrastructure that supports overall enterprise or corporate goals. Part of this responsibility includes increasing business value by streamlining information retrieval and reporting, providing proactive and agile responses to leverage information and technology, and quickly adapting to allow enhanced end-user experiences. In order to accomplish this enormous undertaking, IT leadership relies on the myriad of tangible and intangible elements that make up the technology backbone of an organization, the IT infrastructure.